Terms & Conditions

Last Updated: October 2026

Welcome to Rontaq.

These Terms of Service (“Terms”) govern your access to and use of Rontaq’s website, applications, point-of-sale system, inventory tools, payment features, WhatsApp integration and other related services (collectively, the “Services”).

By creating an account or using Rontaq, you agree to these Terms. If you do not agree with these Terms, please do not use the Services.

In these Terms, “Rontaq”, “we”, “us” or “our” refers to Rontaq, while “you” or “your” refers to the person or business using the Services.

1. About Rontaq

Rontaq is a business management platform designed to help businesses manage activities such as sales, inventory, payments, customer information, reporting and customer communication.

Rontaq provides technology and tools to help you manage your business. Rontaq does not operate your business on your behalf and is not responsible for the products, services, prices, employees, customers or transactions of your business.

2. Eligibility

To use Rontaq, you must:

Be legally capable of entering into a binding agreement;
Provide accurate and complete account information;
Use the Services for lawful business purposes; and
Comply with all applicable laws and regulations.

If you create an account on behalf of a business or organisation, you confirm that you have the authority to accept these Terms on its behalf.

3. Your Rontaq Account

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

You agree to:

Provide accurate information;
Keep your account information up to date;
Protect your password and authentication details;
Notify us promptly if you suspect unauthorised access; and
Not share your account in a way that violates your subscription or security requirements.

Rontaq may suspend or restrict an account where we reasonably believe there is unauthorised access, fraudulent activity, security risk, or violation of these Terms.

4. Business Data

You retain ownership of the business information and content you submit to Rontaq, including product information, sales records, inventory information, customer information and other business data (“Your Data”).

You grant Rontaq the limited rights necessary to host, process, transmit, display and otherwise use Your Data solely to provide and improve the Services and to meet our legal and contractual obligations.

You are responsible for ensuring that the information you upload to Rontaq is accurate and that you have the necessary rights, permissions or lawful basis to collect and use that information.

5. Customer Data

If you use Rontaq to collect or manage customer information, you are responsible for complying with applicable privacy and data-protection laws.

You must ensure that you have an appropriate legal basis for collecting, storing and using your customers' information and for sending them communications through Rontaq.

Where applicable, Rontaq will process such information on your behalf in order to provide the Services.

Our handling of personal information is also governed by our Privacy Policy.

6. POS and Business Management Features

Rontaq may provide features including:

Point-of-sale transactions
Inventory management
Product management
Sales records
Customer management
Receipts and invoices
Business reports
Staff or user management
Payment integrations
WhatsApp integration
Other business-management tools

Features may change, be added, modified or discontinued as Rontaq develops.

Rontaq does not guarantee that every feature will always be available or suitable for every business.

7. Payments

Where Rontaq integrates with third-party payment providers, payment transactions may be processed by those providers under their own terms and policies.

Rontaq may facilitate the connection between you and the relevant payment provider but does not necessarily process or hold payment funds itself.

You are responsible for:

Providing accurate transaction information;
Using authorised payment accounts;
Complying with applicable payment and financial regulations; and
Resolving disputes relating to your products or services.

Payment processing may be subject to additional terms imposed by the relevant payment provider.

8. WhatsApp Integration

Rontaq may provide integration with WhatsApp or other messaging platforms.

If you use these features, you agree to comply with the applicable terms, policies and requirements of WhatsApp and any relevant messaging provider.

You are responsible for ensuring that messages sent through Rontaq are lawful and appropriate and that you have the necessary permission or lawful basis to contact your customers.

Rontaq is not responsible for restrictions, outages, account suspensions, delivery failures or policy enforcement actions imposed by third-party messaging platforms.

9. Subscriptions and Fees

Certain Rontaq features may require a paid subscription or other applicable fees.

Where applicable, pricing, billing periods, included features and payment terms will be presented to you before you subscribe.

You agree to provide accurate billing information and pay applicable fees when due.

We may change our pricing or subscription plans by providing reasonable notice where required.

Unless otherwise stated, payments for subscription services are non-refundable except where required by applicable law or expressly stated by Rontaq.

10. Free Trials and Promotional Offers

Rontaq may occasionally offer free trials, promotional pricing or other offers.

We may determine the eligibility, duration and conditions of such offers.

Unless otherwise stated, promotional offers may not be combined and may be modified or withdrawn at any time.

11. Acceptable Use

You agree not to use Rontaq to:

Break any applicable law or regulation;
Commit fraud or facilitate fraudulent transactions;
Process unauthorised payments;
Infringe another person's intellectual property or privacy rights;
Upload malicious software or harmful code;
Attempt to gain unauthorised access to Rontaq or another user's account;
Interfere with the security or operation of the Services;
Reverse engineer or attempt to extract the underlying source code of the Services except where legally permitted;
Use automated systems to abuse or overload the Services;
Send unlawful, misleading, abusive or unsolicited communications; or
Use Rontaq for activities that are prohibited by applicable law or third-party platform policies.

We reserve the right to investigate suspected violations and take appropriate action.

12. Intellectual Property

The Rontaq name, logo, software, interface, design, features, documentation, content and other materials provided by Rontaq are owned by or licensed to Rontaq and are protected by applicable intellectual-property laws.

Your use of the Services does not transfer ownership of Rontaq's intellectual property to you.

Subject to these Terms, Rontaq grants you a limited, non-exclusive, non-transferable right to use the Services during your active subscription or authorised access period.

13. Third-Party Services

Rontaq may integrate with third-party products and services, including payment processors, messaging platforms, hosting providers and other business tools.

These third-party services may have their own terms, fees, privacy policies and availability requirements.

Rontaq is not responsible for the operation, availability, security or policies of third-party services that are outside our control.

14. Service Availability

We aim to keep Rontaq reliable and available, but we do not guarantee uninterrupted or error-free access.

The Services may occasionally be unavailable because of:

Maintenance;
Software updates;
Technical issues;
Internet or telecommunications failures;
Third-party service interruptions;
Security incidents; or
Circumstances beyond our reasonable control.

We may carry out scheduled or emergency maintenance when necessary.

15. Backups and Data Loss

We take reasonable measures to protect and maintain business data stored through Rontaq.

However, you acknowledge that no digital system can guarantee that data will never be lost, corrupted or unavailable.

Where appropriate, you should maintain your own records or backups of important business information.

16. Accuracy of Business Information

Rontaq provides tools for recording and analysing business information.

You are responsible for reviewing the information entered into the platform and ensuring that prices, stock levels, sales records, tax information, customer information and reports are accurate.

Rontaq does not guarantee that business decisions made using information generated by the Services will produce a particular financial or commercial result.

17. Taxes and Regulatory Compliance

You are responsible for determining and complying with all taxes, licences, permits, business registrations and other regulatory requirements applicable to your business.

Rontaq may provide reports or tools that assist with business management, but these do not constitute legal, accounting, tax or financial advice.

18. Suspension and Termination

You may stop using Rontaq at any time.

We may suspend or terminate your access where:

You materially breach these Terms;
Your account is involved in fraud or unlawful activity;
Your use creates a security risk;
You fail to pay applicable fees;
We are required to do so by law; or
Continued access presents a significant risk to Rontaq, other users or third parties.

Where reasonably possible, we will provide notice before suspension or termination.

19. Effect of Termination

When your account is terminated, your right to use the Services will end.

Subject to applicable law and our data-retention obligations, we may delete or anonymise account information and business data after a reasonable period.

You are responsible for exporting or obtaining copies of any information you need before terminating your account where the relevant export functionality is available.

20. Disclaimer

The Services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

Rontaq does not guarantee that the Services will:

Always be available;
Be completely error-free;
Meet every specific business requirement;
Prevent every security incident; or
Produce a particular business, financial or commercial outcome.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Rontaq will not be responsible for indirect, incidental, special or consequential losses arising from your use of the Services, including loss of profits, revenue, business opportunities or data, except where such limitation is prohibited by law.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Rontaq and its officers, employees, contractors and service providers harmless from claims, losses, liabilities and expenses arising from:

Your violation of these Terms;
Your unlawful use of the Services;
Your products or services;
Your violation of another person's rights; or
Your misuse of customer or third-party information.
23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

Where changes are material, we may provide notice through the platform, website, email or another appropriate method.

Your continued use of Rontaq after the effective date of updated Terms constitutes acceptance of the revised Terms, where permitted by law.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, unless applicable law requires otherwise.

Any dispute arising from these Terms or your use of Rontaq shall be handled in accordance with applicable Nigerian law and the jurisdiction of the appropriate Nigerian courts.

25. Contact Us

If you have questions about these Terms or the Rontaq Services, contact us at:

Rontaq

Email: [email protected]
Website: www.rontaq.com
Business Address: Maryland, Ikeja, Lagos

Rontaq — Run your business. Simply.